FAQ

How long will it take to receive my purchase?

Typically order ship out within 3 days of purchase. Standard shipping typically takes between 5-7 business days, while expedited shipping can take 2-3 business days. Please note that these are estimated delivery times and actual delivery may vary. Expect to receive your order no sooner than a week after purchase.

  

How much is shipping?

Our shipping rates are calculated based on the weight and dimensions of your order, as well as the destination. You can view the shipping costs for your specific order during the checkout process. Free shipping is available for all orders above $250.

 

Do you offer international shipping?

Yes, we offer international shipping to select countries, however our free shipping threshold does not apply. Please contact our support team to get a shipping quote for your order. Please note that international shipping may be subject to additional customs fees and import duties, which are the responsibility of the buyer.

 

Do you price match?

Our mission is to provide the best prices we can right from the moment we put a product up for sale, therefore we do not price match other retailers.

 

Can I cancel my order after it's been placed?

Yes, as long as the order has not been processed for shipment yet you can cancel it free of charge. Please refer to our cancellation and return policy for more information.

 

Can I return my order after I've received it?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receiving it, as long as your item is eligible. Please read our entire cancellation and return policy before initiating a return. If you have any questions or would like to start a return, please contact us via email or live chat.

 

Can I track my order?

Yes, you can track your order by logging into your account and navigating to the order history section. Once your order has been shipped, you will receive a tracking number that you can use to track the progress of your package.